Contact & FAQs

How long do shipments take to be delivered?
After you placed your order, it will be transferred to "Processing". This process can take up to 72 hours to complete. After the "Processing" phase is completed, your order will be ready for shipment. We will send you the tracking number via the email that you used when placing your order. Please keep track of which email you used when creating your order, this is the only place you can access your tracking number. Delivery time will take up to 15 - 20 business days. We do not ship on weekends as delivery services do not work. Since an order needs up to 4 weeks to be delivered, please do not email us about delivery times until this time frame has been passed.

You can find more information about our Shipping Policy here.

Questions not answered or need to get more information about our products?
Either way, you’re in the right spot. Feel free to contact us via form below or send us an e-mail at support@shopahoo.co.

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